All fields marked with * are required and must be filled.
Please upload a clear photo of the product nameplate.
Please provide detailed information about the issue, including:
1. When the fault occurred
2. Equipment behavior before and after the fault
3. Any abnormal sounds, warnings, or performance issues
4. Specific operating conditions that may trigger the fault
Please upload photos showing the fault.
**IMPORTANT - PLEASE READ
Free after-sales service is not applicable in cases of improper use, unauthorized modification or repair, missing or invalid warranty documentation, or damage occurring outside the warranty period, including damage caused by force majeure events such as natural disasters or power failures. In such circumstances, paid service support may be provided upon request.
