LTMG

TERMS OF USE

Last Updated: 2026.8.3

INTRODUCTION

These Terms of Use (hereinafter referred to as "Terms") govern your access to and use of the website located at ltmg.com (the "Site") and any related services, applications, products, or features offered through the Site (collectively, the "Services"). These Terms constitute the terms of use between you ("you" or "User") and LTMG Machinery Group Co., Ltd. and its affiliates (collectively, "we", "our", or "us").

These Terms apply to all visitors to and users of the Site who access or browse the Site or Services, whether or not you create an account or make a purchase. These Terms are intended to inform you of your rights and obligations when using our Site and Services, as well as our policies and practices regarding the operation of the Site.

By accessing, browsing, or using the Site or Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you have the right to refrain from using or accessing the Site and Services.

Important Notice for Consumers: Nothing in these Terms affects your statutory rights as a consumer under the laws of your country of residence. In the event of any conflict between these Terms and mandatory consumer protection laws in your jurisdiction, the applicable consumer protection laws shall prevail.

1. Scope and Application

1.1 Purpose of These Terms

These Terms are intended to:

(a) inform you of the rules and policies governing your use of our Site and Services;
(b) establish the respective rights and obligations between you and us regarding the operation of the Site;
(c) comply with applicable laws and regulations in the jurisdictions where our Site is accessible; and
(d) provide transparency regarding our practices, policies, and procedures.

1.2 No Waiver of Consumer Rights

These Terms are not intended to and shall not be construed as waiving, limiting, or restricting any rights you may have under mandatory consumer protection laws in your jurisdiction. To the extent that any provision of these Terms conflicts with applicable consumer protection laws, the consumer protection laws shall prevail.

1.3 Separate Terms for Purchases

Please note: These Terms govern your use of the Site and Services generally. Separate terms and conditions will apply to any product purchases you make through the Site. Those purchase-specific terms will be presented to you at the time of checkout and will govern the transaction, including pricing, payment, delivery, returns, and warranties.

2. Eligibility and Account Registration

2.1 Eligibility

By using the Site or Services, you represent and warrant that:

(a) you are at least eighteen (18) years of age or the age of legal majority in your jurisdiction, whichever is greater;
(b) you have the legal capacity to accept these Terms; and
(c) if you are using the Services on behalf of a business entity, you have the authority to bind that entity to these Terms.

2.2 Account Creation

To access certain features of the Services, you may be required to create an account. When creating an account, you agree to:

(a) provide accurate, current, and complete information as prompted by the registration process;
(b) maintain and promptly update your account information to keep it accurate, current, and complete; and
(c) not create multiple accounts for the purpose of circumventing these Terms or our policies.

2.3 Account Security

You are responsible for maintaining the security of your account credentials. We recommend that you:

(a) keep your username and password confidential;
(b) not share your account credentials with any third party;
(c) not use any other User's account without authorization;
(d) notify us promptly of any unauthorized use of your account; and
(e) log out of your account at the end of each session.

We are not liable for any loss or damage arising from your failure to comply with these security practices. However, if we determine that your account has been compromised, we may take reasonable steps to protect your account and our Services.

2.4 Information Accuracy

You represent and warrant that all information you provide to us is true, accurate, and complete. We reserve the right, in our sole discretion, to suspend or terminate your access to the Services if we determine that any information you have provided is inaccurate, incomplete, or misleading.

3. Authorization Management

3.1 Authorized Users

If you are using the Services on behalf of a business entity, you may designate authorized users ("Authorized Users") to act on your behalf. For each Authorized User, you should provide:

(a) the full name of the Authorized User;
(b) the Authorized User's contact information, including email address and phone number;
(c) the scope of authority granted to the Authorized User; and
(d) any other information we may reasonably require.

3.2 Authority and Reliance

By designating Authorized Users, you acknowledge that:

(a) Authorized Users have the authority to bind you to transactions and instructions provided to us;
(b) we may rely on instructions provided by Authorized Users until we receive written notice from you revoking their authority;
(c) you are responsible for ensuring that Authorized Users have the necessary authority to act on your behalf; and
(d) we reserve the right to refuse to accept instructions from any person we reasonably believe lacks proper authority.

3.3 Revocation

You may revoke an Authorized User's authority at any time by providing us with written notice. Revocation will take effect upon our receipt and reasonable processing of such notice. We are not liable for any actions taken by an Authorized User before we have had a reasonable opportunity to process your revocation notice.

4. Services and Commercial Transactions

4.1 Description of Services

We provide products and services through the Site. Specific details regarding products, pricing, availability, and delivery terms are set forth on the relevant product pages and in any applicable order confirmations or contracts. Purchase transactions are governed by separate terms and conditions presented at checkout.

4.2 Orders and Contract Formation

When you place an order through the Site:

(a) your order constitutes an offer to purchase the products or services specified in your order;
(b) we will send you an order confirmation acknowledging receipt of your order;
(c) the Order Confirmation does not constitute acceptance of your offer; and
(d) we accept your offer and form a binding contract only when we dispatch the products or provide the services, or when we send a separate shipping confirmation or service commencement notice.

4.3 Pricing and Payment

All prices are listed in the currency indicated on the Site. Prices are subject to change without notice. We reserve the right to correct any pricing errors.

You agree to pay all charges incurred by you or your Authorized Users, including applicable taxes, shipping fees, and handling charges. You represent and warrant that you are the authorized account holder of any payment method you provide.

4.4 Delivery and Fulfillment

We will make reasonable efforts to deliver products within the estimated timeframe provided at the time of order. Delivery times are estimates only and are not guaranteed. Risk of loss and title for products pass to you upon delivery to the carrier.

5. User Obligations and Code of Conduct

5.1 Prohibited Activities

When using the Site or Services, you agree to refrain from:

(a) violating any applicable local, national, or international law, regulation, or treaty;
(b) engaging in fraudulent, deceptive, or unlawful activities;
(c) harming or attempting to harm minors in any way;
(d) engaging in or promoting human trafficking, forced labor, or any form of exploitation;
(e) posting or transmitting content that is abusive, hateful, violent, or that incites discrimination based on race, gender, religion, nationality, disability, sexual orientation, or age;
(f) distributing unsolicited or unauthorized advertising, promotional materials, or spam;
(g) transmitting or distributing viruses, malware, spyware, or any other harmful code;
(h) circumventing any technological measures we use to protect the Services;
(i) impersonating any person or entity or misrepresenting your affiliation with any person or entity;
(j) infringing or violating any intellectual property, privacy, or other rights of any third party;
(k) selling or distributing counterfeit goods, illegal substances, weapons, or any goods or services prohibited by applicable law; or
(l) exceeding any usage limits or quotas we may establish.

5.2 Content Standards

Any content you submit, post, or transmit through the Site or Services should:

(a) be accurate (where it states facts);
(b) be genuinely held (where it states opinions);
(c) comply with applicable law in the country from which it is posted and in any country where it is accessible; and
(d) not contain defamatory, obscene, offensive, or misleading material.

5.3 Compliance with Laws

You are solely responsible for ensuring that your use of the Services complies with all applicable laws and regulations in your jurisdiction. We make no representation that the Services are appropriate or available for use in any particular jurisdiction.

6. Intellectual Property

6.1 Ownership

All content, materials, and intellectual property on the Site and Services, including but not limited to text, graphics, logos, icons, images, audio clips, video clips, data compilations, software, and the selection, arrangement, and organization thereof (collectively, "Content"), are owned by or licensed to us and are protected by copyright, trademark, patent, and other intellectual property laws.

6.2 Trademarks

Our brand "LTMG" and the LTMG logo, and all related trademarks, service marks, and trade names displayed on the Site are our property or used under license. You may not use, copy, reproduce, or display any of these marks without our prior written consent.

6.3 License to Use

Subject to your compliance with these Terms, we grant you a limited, personal, non-exclusive, non-transferable, revocable license to access and use the Site and Services for your personal or internal business purposes. This license does not include:

(a) any commercial use of the Site or Content;
(b) any reproduction, distribution, modification, or creation of derivative works;
(c) any data mining, scraping, or similar data gathering activities; or
(d) any use of the Content other than as expressly permitted.

6.4 User Content

You retain all ownership rights in any content you submit, post, or transmit to the Site or Services (collectively, "User Content"). By submitting User Content, you grant us a non-exclusive, royalty-free, worldwide license to use, reproduce, modify, adapt, publish, translate, distribute, and display such User Content solely for the purpose of operating, providing, and promoting the Services.

This license is granted for the duration that your User Content remains on the Services. If you delete your User Content or terminate your account, this license will terminate with respect to such User Content, except to the extent that:

(a) we need to retain copies for technical or legal compliance purposes (such as backups or regulatory record-keeping); or
(b) such User Content has been shared with or used by other users prior to deletion, and we need to retain it to maintain the integrity of the Services for those users.

We will not use your User Content for any independent commercial purpose unrelated to the operation of the Services without obtaining your separate consent.

You represent and warrant that:

(a) you own or have the necessary licenses, rights, and permissions to submit such User Content;
(b) your User Content does not infringe the rights of any third party; and
(c) your User Content complies with these Terms and applicable law.

6.5 Feedback

If you provide us with any suggestions, comments, or other feedback regarding the Services, you agree that we may freely use, disclose, and exploit such feedback without any obligation to you. Feedback is distinct from User Content and is provided voluntarily for the purpose of improving our Services.

7. Privacy Policy and Cookies

7.1 Privacy Policy

Your privacy is important to us. Our Privacy Policy explains how we collect, use, disclose, store, and protect your personal information. By using the Services, you acknowledge that you have read and understood our Privacy Policy and agree to the collection and use of your personal information as described therein.

7.2 Data Protection Compliance

We process personal data in compliance with applicable data protection laws and regulations in the jurisdictions where we operate or where our users are located. We are committed to implementing appropriate technical and organizational measures to protect your personal data in accordance with applicable legal requirements.

7.3 Cookies

We use cookies and similar tracking technologies to enhance your experience on our Site. For detailed information about how we use cookies, how they function, and how you can manage your cookie preferences, please refer to our Privacy Policy, which contains a dedicated section on cookies. By using our Site, you consent to our use of cookies in accordance with the terms set out in our Privacy Policy.

7.4 Data Transfers

Your personal information may be transferred to and processed in countries outside your country of residence, including countries that may have different data protection laws than your jurisdiction. We take appropriate safeguards, including standard contractual clauses where required, to ensure that your personal information is protected in accordance with applicable law.

8. Disclaimer of Warranties

8.1 "As Is" Basis

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SITE AND SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

8.2 No Guarantees

We do not warrant that:

(a) the Services will meet your requirements;
(b) the Services will be uninterrupted, timely, secure, or error-free;
(c) the results obtained from using the Services will be accurate or reliable;
(d) the quality of any products, services, information, or other material obtained through the Services will meet your expectations; or
(e) any errors in the Services will be corrected.

8.3 No Professional Advice

The Content on the Site does not constitute professional advice. You should consult appropriate professionals for advice tailored to your specific circumstances.

9. Limitation of Liability

9.1 No Exclusion of Mandatory Rights

Nothing in these Terms excludes or limits our liability to the extent that such liability cannot be lawfully excluded or limited under applicable law, including:

(a) fraud or fraudulent misrepresentation;
(b) death or personal injury caused by our gross negligence or willful misconduct;
(c) any liability that cannot be excluded or limited under applicable consumer protection laws; or
(d) any liability arising from a breach of consumer guarantees that cannot be excluded under applicable law.

9.2 Exclusion of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE, OUR AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND LICENSORS SHALL NOT BE LIABLE FOR ANY DAMAGES, LOSSES, OR LIABILITIES OF ANY KIND, WHETHER DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE, INCLUDING BUT NOT LIMITED TO:

(a) loss of profits, revenue, or anticipated savings;
(b) loss of business opportunity or goodwill;
(c) loss, corruption, or destruction of data;
(d) business interruption;
(e) loss of use or damage to any device or equipment;
(f) any other intangible losses; or
(g) costs of procurement of substitute goods or services,

ARISING OUT OF OR IN CONNECTION WITH YOUR ACCESS TO, USE OF, OR INABILITY TO USE THE SITE OR SERVICES, WHETHER BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTE, OR ANY OTHER LEGAL THEORY.

9.3 Cap on Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE SERVICES SHALL NOT EXCEED THE GREATER OF:

(a) THE TOTAL AMOUNT PAID BY YOU TO US FOR THE SPECIFIC PRODUCT OR SERVICE GIVING RISE TO THE CLAIM DURING THE TWELVE (12) MONTHS PRECEDING THE CLAIM; OR
(b) ONE HUNDRED UNITED STATES DOLLARS (US$100.00).

9.4 Basis of Bargain

The limitations of liability set forth in this Section 9 are fundamental elements of the basis of the bargain between you and us. The Services would not be provided without such limitations.

9.5 Exclusion of Certain Claims

We shall not be liable for any claim, loss, or damage arising from or related to:

(a) the use or operation of the internet, including any interruption, delay, or failure of transmission;
(b) any third-party services, websites, or applications that are accessed through or linked from our Site;
(c) any unauthorized access to or alteration of your transmissions or data;
(d) any statements or conduct of any third party on or through the Services;
(e) any failure of the Services resulting from causes beyond our reasonable control, including those specified in Section 15 (Force Majeure);
(f) any action taken by us in good faith in response to your instructions or Authorized Users' instructions; or
(g) your failure to maintain the security of your account credentials.

10. Indemnification

To the maximum extent permitted by applicable law, you agree to indemnify and hold us harmless from any third-party claims, damages, or losses arising out of:

(a) your use of the Services;
(b) your breach of these Terms;
(c) your violation of applicable law;
(d) your violation of any third-party rights, including intellectual property rights;
(e) any User Content you submit;
(f) any transaction you enter into through the Services; and
(g) any unauthorized use of your account.

We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, and you agree to cooperate with us in the defense of such claims. This indemnification obligation does not apply to claims arising from our own negligence or willful misconduct.

11. Service Updates, Changes, and Termination

11.1 Updates and Changes

We reserve the right to update, modify, or change the Services, including these Terms, at any time. We will notify you of material changes by:

(a) posting the updated Terms on the Site with a revised "Last Updated" date;
(b) sending you an email notification; or
(c) providing notice through the Services.

Your continued use of the Services after the effective date of any changes constitutes your acceptance of the updated Terms. If you do not agree to the changes, you have the right to stop using the Services.

11.2 Suspension

We reserve the right to suspend or restrict your access to the Services, in whole or in part, at any time and without prior notice if:

(a) we reasonably believe you have violated these Terms or applicable law;
(b) we are required to do so by applicable law or regulatory authority;
(c) we suspect fraudulent or unauthorized activity on your account;
(d) your account has been inactive for a significant period of time;
(e) we need to perform maintenance or updates to the Services; or
(f) we have other reasonable grounds for suspension.

11.3 Termination by You

You may terminate your account at any time by:

(a) following the account termination procedures on the Site; or
(b) contacting us as set forth in Section 16.

Termination does not relieve you of any obligations or liabilities incurred prior to termination, including payment obligations.

11.4 Termination by Us

We reserve the right to terminate your account and access to the Services immediately and without prior notice if:

(a) you breach these Terms or any applicable policy;
(b) you provide false, inaccurate, or misleading information;
(c) you violate any applicable law;
(d) we are required to do so by law or regulatory authority;
(e) you are listed on any sanctions or restricted party list;
(f) you fail to pay any amounts due; or
(g) we cease offering the Services in your jurisdiction.

11.5 Effect of Termination

Upon termination:

(a) your account and access to the Services will be deactivated;
(b) any licenses granted to you under these Terms will terminate;
(c) you must cease all use of the Services;
(d) we may delete your account information and User Content in accordance with our data retention policies; and
(e) Sections 6 (Intellectual Property), 7 (Privacy), 8 (Disclaimer), 9 (Limitation of Liability), 10 (Indemnification), 12 (Governing Law and Dispute Resolution), and 13 (General Provisions) shall survive termination.

12. Governing Law and Dispute Resolution

12.1 Governing Law

These Terms and your relationship with us shall be governed by the laws applicable in your jurisdiction of residence, without regard to conflict of law principles.

12.2 Dispute Resolution

Any dispute, controversy, or claim arising out of or relating to these Terms, or the breach, termination, or validity thereof, shall first be resolved through friendly negotiation between the parties. Such negotiation shall commence within seven (7) days after one party delivers a written negotiation request to the other party.

If the dispute cannot be resolved within thirty (30) days after the commencement of such negotiation, the dispute shall be submitted to and finally resolved by arbitration administered by the Hong Kong International Arbitration Centre (HKIAC) in accordance with its arbitration rules in effect at the time of the arbitration notice. The seat of arbitration shall be Hong Kong. The language of the arbitration shall be English, unless otherwise agreed by the parties or determined by the arbitrator.

12.3 Consumer Rights

Nothing in this Section 12 shall affect your statutory rights as a consumer under the mandatory consumer protection laws of your country of residence, including your right to bring proceedings in the courts of your country of residence.

12.4 Jurisdictional Compliance

We make no representation that the Services are appropriate or available for use in any particular jurisdiction. Those who access or use the Services do so at their own risk and are responsible for compliance with applicable local laws.

13. General Provisions

13.1 Entire Agreement

These Terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and us regarding your use of the Services and supersede all prior agreements and understandings.

13.2 Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable, or if such modification is not possible, such provision shall be severed from these Terms, and the remaining provisions shall continue in full force and effect.

13.3 Waiver

Our failure to enforce any right or provision of these Terms shall not be deemed a waiver of such right or provision. Any waiver of any provision of these Terms must be in writing and signed by an authorized representative of us.

13.4 Assignment

You may not assign or transfer these Terms or any of your rights or obligations hereunder without our prior written consent. We may assign or transfer these Terms, in whole or in part, without your consent.

13.5 No Agency

Nothing in these Terms shall be construed as creating an agency, partnership, joint venture, or employment relationship between you and us.

13.6 Language

These Terms are drafted in English. Any translation is provided for convenience only, and in the event of any conflict or inconsistency, the English version shall prevail.

13.7 Interpretation

(a) Headings are for convenience only and shall not affect the interpretation of these Terms.
(b) Words importing the singular shall include the plural and vice versa.
(c) References to "writing" include electronic communications.

13.8 Third-Party Rights

Except as expressly provided in these Terms, these Terms do not confer any rights or benefits on any third party.

13.9 No Consumer Rights Waiver

These Terms are not intended to and shall not be construed as waiving, limiting, or restricting any rights you may have under mandatory consumer protection laws in your jurisdiction. In the event of any conflict between these Terms and applicable consumer protection laws, the consumer protection laws shall prevail.

14. Electronic Communications

By using the Services, you consent to receiving electronic communications from us. These communications may include notices about your account, updates to the Services, promotional information, and other communications. You agree that any such electronic communications satisfy any legal requirement that such communications be in writing.

You may opt out of receiving promotional communications at any time by:

(a) following the unsubscribe instructions in the communication;
(b) adjusting your communication preferences in your account settings; or
(c) contacting us as set forth in Section 16.

15. Force Majeure

Neither party shall be liable for any failure or delay in performing its obligations under these Terms to the extent such failure or delay is caused by circumstances beyond its reasonable control, including but not limited to:

(a) acts of God, fire, flood, earthquake, or other natural disasters;
(b) war, terrorism, civil unrest, or acts of government;
(c) pandemics, epidemics, or public health emergencies;
(d) strikes, lockouts, or other labor disputes;
(e) failure of internet, telecommunications, or utility services;
(f) changes in applicable law or regulation; and
(g) any other event beyond the reasonable control of the affected party.

The affected party shall:

(a) notify the other party promptly of the force majeure event; and
(b) use reasonable efforts to mitigate the effects of the force majeure event.

This Section 15 does not relieve you of any payment obligations.

16. Contact Us

If you have any questions, concerns, or complaints regarding these Terms or the Services, please contact us at:

Company Name: LTMG Machinery Group Co., Ltd.
Email: info@ltmg.com
Phone: +86-0592-5681408
Online Contact Form: Available on our Site at ltmg.com