After-Sale Service Policy

After-Sale Service Policy At LTMG, our commitment goes beyond delivering products of dependable quality and competitiveness. We place equal importance on after-sales service to ensure your complete satisfaction. Choosing LTMG means gaining access to a reliable warranty and comprehensive after-sales service for your peace of mind.

Our Warranty

When you purchase LTMG equipment, rest assured that your investment is protected. All LTMG products come with a standard warranty covering 1 year or 2,000 hours, whichever comes first.

Technical Support

Our dedicated technical support team is available to assist customers with any queries or issues they may encounter. This includes remote assistance, troubleshooting guidance, and clarification of product features.

Customer Training

To empower our customers and improve their operational skills, we regularly provide training guides. These guides cover proper equipment operation, routine maintenance procedures and troubleshooting techniques.

Maintenance Service

Every year, we conduct global customer visits to perform routine check-ups, preventive maintenance and necessary repairs to ensure that our products and equipment are in optimal condition.
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